FAIRNESS AND INTEGRITY

FAIRNESS AND INTEGRITY

PointsBet is proud to operate exclusively within legal markets where gaming regulators can ensure that fairness, integrity, and player safeguards are built into all betting products.

PointsBet works with world-class sport integrity organizations who monitor for suspicious behavior including discrepancies within notable player or coaching events, officiating abnormalities, or indication of unethical insider information.

PointsBet is proud to operate exclusively within legal markets where gaming regulators can ensure that fairness, integrity, and player safeguards are built into all betting products.

PointsBet works with world-class sport integrity organizations who monitor for suspicious behavior including discrepancies within notable player or coaching events, officiating abnormalities, or indication of unethical insider information.

YOUTH

PointsBet products are designed to appeal to and be used by adults only. Security begins at the point of signup with a robust ID verification process. We encourage the installation of child protection software for any device shared with minors. As an additional layer of security, PointsBet automatically logs out of the app or site after a pre-determined period of inactivity.

PointsBet encourages adult role models to communicate gambling risks with the children in their lives. Data shows that this is important step in developing a healthy relationship with gambling.

YOUTH

PointsBet products are designed to appeal to and be used by adults only. Security begins at the point of signup with a robust ID verification process. We encourage the installation of child protection software for any device shared with minors. As an additional layer of security, PointsBet automatically logs out of the app or site a pre-determined period of inactivity.

PointsBet encourages adult role models to communicate gambling risks with the children in their lives. Data shows that this is important step in developing a healthy relationship with gambling.

COLLEGE SPORTS

Collegiate sporting events should be appreciated for the inherent benefits related to participation of student-athletes, coaches, and institutions. PointsBet supports the NCAA prohibition of student-athlete participation in sports wagering activities to protect competition integrity and athlete well-being.

PointsBet incorporates responsible gambling into University partnerships and is proud to collaborate with athletic departments, on-campus healthcare staff, and local problem gambling councils to deliver effective programming around responsible gambling.

COLLEGE

Collegiate sporting events should be appreciated for the inherent benefits related to participation of student-athletes, coaches, and institutions. PointsBet supports the NCAA prohibition of student-athlete participation in sports wagering activities to protect competition integrity and athlete well-being.

PointsBet incorporates responsible gambling into University partnerships and is proud to collaborate with athletic departments, on-campus healthcare staff, and local problem gambling councils to deliver effective programming around responsible gambling.

UNDERSTANDING ADDICTION AND RECOVERY

Problem gambling is a behavioral addiction characterized by preoccupation with gambling despite negative consequences on relationships, work, school, health, and finances. Research suggests that gambling addiction has neurological implications like those of a substance-based addictions.

Of the estimated 6 million U.S. adults struggling with gambling, many do not seek treatment due to shame or fear of judgement. PointsBet believes it is okay to ask for help and encourages anyone who may be struggling to step away and seek professional support.

UNDERSTANDING ADDICTION AND RECOVERY

Problem gambling is a behavioral addiction characterized by preoccupation with gambling despite negative consequences on relationships, work, school, health, and finances. Research suggests that gambling addiction has neurological implications like those of a substance-based addictions.

Of the estimated 6 million U.S. adults struggling with gambling, many do not seek treatment due to shame or fear of judgement. PointsBet believes it is okay to ask for help and encourages anyone who may be struggling to step away and seek professional support.

ACCOUNT CLOSURE AND VOLUNTARY SELF-EXCLUSION

At PointsBet, we deeply respect the decision to step away from gambling. During exclusion periods, customers are blocked from accessing their account and retail locations. Customers may close their account at any time and are encouraged to explore their state-specific programs which apply to all licensed operators. Please note that closures and exclusions are specific to the jurisdiction where requested and does not automatically apply to accounts held in other states.

Customers who self-exclude are further encouraged to seek recovery support and utilize blocking software to help regain control. Please see resource menu below for more information. To minimize triggers during an exclusion period, we recommend removing PointsBet from notifications and deleting/uninstalling all PointsBet apps, downloads, and social media links

ACCOUNT CLOSURE AND VOLUNTARY SELF-EXCLUSION

At PointsBet, we deeply respect the decision to step away from gambling. During exclusion periods, customers are blocked from accessing their account and retail locations. Customers may close their account at any time and are encouraged to explore their state-specific programs which apply to all licensed operators. Please note that closures and exclusions are specific to the jurisdiction where requested and does not automatically apply to accounts held in other states.

Customers who self-exclude are further encouraged to seek recovery support and utilize blocking software to help regain control. Please see resource menu below for more information. To minimize triggers during an exclusion period, we recommend removing PointsBet from notifications and deleting/uninstalling all PointsBet apps, downloads, and social media links.

THIRD PARTY CONCERNS AND CLOSURE REQUESTS

PointsBet believes that friends and loved ones of betting customers have the right to feel emotionally safe and financially secure. Due to privacy concerns, we are unable to provide account information including closure verification to anyone other than the account holder. While we understand that this can be frustrating, third-party account closure is not a lasting solution. Seeking professional help is often the best way to get support and protect finances.

THIRD PARTY CONCERNS AND CLOSURE REQUESTS

PointsBet believes that friends and loved ones of betting customers have the right to feel emotionally safe and financially secure. Due to privacy concerns, we are unable to provide account information including closure verification to anyone other than the account holder. While we understand that this can be frustrating, third-party account closure is not a lasting solution. Seeking professional help is often the best way to get support and protect finances.

QUESTIONS ABOUT RESPONSIBLE GAMBLING?

PointsBet staff are trained to assist players with questions about responsible gambling. To contact us, please email service@pointsbet.com or call us at 1-833-338-PBET.

PointsBet account holders should visit their state-specific site for full terms and conditions.

QUESTIONS ABOUT RESPONSIBLE GAMBLING?

PointsBet staff are trained to assist players with questions about responsible gambling. To contact us, please email services@pointsbet.com or call us at 1-833-338-PBET.

PointsBet account holders should visit their state-specific site for full terms and conditions.